September 26, 2020
keyboard not working

How to Fix Laptop Keyboard not Working

Imagine working with your laptop and suddenly some of the keys on the keyboard not working. This can be frustrating especially when you have a lot of work to do and you don’t have a spear laptop to use.

Well the good news is that there are several way to fix a laptop keyboard not working and we’ll show you so you can never get stranded with your work.

But first let’s ask ourselves some basic questions.



  • Reboot Your PC

One of the most common but yet most effective ways to troubleshoot any electronic device is to reboot it. To reboot, just hold down the power button for about 10-15 seconds to turn the PC off, then turn it back on. If that doesn’t fix the problem, try booting into Safe Mode and see if that works. However, that won’t fix the problem permanently, but it will help you determine whether your keyboard is faulty or not.

  • Reinstall Your Keyboard Driver

Reinstalling you keyboard drivers can actually fix this issue especially when the drivers are corrupt. To reinstall them follow these steps below

Open the Start menu and type “Device Manager.” Press Enter, and expand the “Keyboards” section. If any of the items in this section have a yellow exclamation point next to them, it can indicate a problem. Even if you don’t see an exclamation point, though, I prefer right-clicking your keyboard in this menu and choosing “Uninstall Driver.” Reboot your PC, and Windows should automatically grab the generic drivers for your keyboard, which may cause it to work again.

If that doesn’t bring the keys back to life, or if the Keyboard icon isn’t even visible in the Device Manager, head to the laptop manufacturer’s support page and install the latest drivers for the keyboard. Although most keyboards these days are plug and play so you may hardly run into any issue with keyboard drivers

  • Adjust Your Keyboard Settings

keyboard not working

Installing certain software’s can alter the functions of your keyboard, even if it was intended to be beneficial. For example, if your keyboard’s “Repeat Delay” setting is too short, pressing a key might type two or more characters. To resolve this issue, From your start menu, goto your keyboard’s settings,  or in “Control Panel,” type and search for “Keyboard” in the upper-right corner of the Control Panel window.

If, on the other hand, you notice a delay between pressing a key and that character appearing on screen, you may want to adjust the Filter Keys setting. To fix this,  From your Start menu, search for “Ease of Access,” enter that menu, and click on “Make the keyboard easier to use.” If Filter Keys is turned on, uncheck that box and press OK to see if it helps. Also, check and make sure Sticky Keys is turned off.

  • Change Your Keyboard Layout

keyboard not working

When you keyboard layout is mistakenly changed, your keyboard would still work but will display a different character when pressed. To change the layout back to normal, follow this steps to change the keyboard back to normal.

Open the Start menu and type “Language” to find Windows‘ Region & Language settings panel. Click on it, and move to your list of languages. Click on your preferred language, for most US users it’ll be “English (United States)”and click the Options button. Make sure “US QWERTY” is available under Keyboards on the next page, and remove any keyboard layouts you aren’t using.


  • Remove Crumbs and Dust from your Keyboard

By all means, always avoids crumbs ( especially food crumbs) falling on your keyboard because they may attract unwanted like ants and other crawling insets. Apart from crumbs, dust is another threat to your keyboard. To get rid of crumbs and dusts, follow these steps bellow.

To Remove Crumbs.

Hold your laptop upside down, or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Sometimes, crumbs from working lunches or your last snack break can get stuck under the keys. This is more of a problem for older laptops because of the design, but can still be done on current laptops because tiny crumbs can still find their way inside.

To Remove Dust

One of the best way or the quickest way to get rid of dust from your system is by the use of a vacuum or a compressed air. Plug the vacuum into a power source and face it at a slight angle to your keyboard while the air is being pumped out.

Liquid On Keyboard

If one or two keys are stops working because of a liquid spillage, remove the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. Dab some rubbing alcohol or soapy water on a rag—not onto the keyboard and clean away the sticky residue. You have to be careful while removing the keys otherwise you might just damage them.

If an extensive section of the keyboard or the whole section is stuck because of the liquid  spilled, try cleaning it first and make sure is well dried. if it doesn’t work, then your best recourse may be to have the keyboard assembly replaced.

  • Remove the Battery (If You Can)

keyboard not working

Occasionally, a laptop’s battery which resides under the keyboard can cause problems. This usually happen when you are using a wrong specification of batter for your laptop. If your laptop has a removable battery, try shutting down the laptop, removing the battery, then plugging in the power cable. Try to boot the laptop without the battery installed, using only AC power. If the keyboard only works when the battery is removed, you may need your battery replaced. This time make sure you get an official battery from the laptop’s manufacturer we do not recommend third-party laptop batteries for safety reasons).

  • Re-seat Bad Connections

Sometimes the keyboard loses connection with the laptop’s motherboard, and this might cause your keyboard to work intermittently or not at all. If you’re an engineer, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard shouldn’t be much of a problem to you. Check your laptop manufacturer’s site for instructions on disassembling your laptop so you can reconnect that ribbon cable. If you aren’t comfortable disassembling your laptop, take it to a computer service store so a professional can take a look at it.

  • Defective Keyboard

keyboard not working

When you buy a laptop and you notice some of the keys on the keyboard is not working and you’re still in your warranty period, try reaching out to your laptop manufacturer’s tech support. If they determine you’re using a defective keyboard, you should be able to get it replaced at a service depot without too much hassle.

But before giving away your laptop, always make sure it is pass-worded, and backed up  in other to avoid stories that touch. If possible i’ll advice you remove the hard-disk and hold on to it since they’ll be working on the keyboard alone.

Having a key on your keyboard stop working doesn’t mean you have to chuck your laptop altogether. The fixes above should address the majority of possible issues, but if you can’t get it to work, try using a USB keyboard or a wireless keyboard before you get your laptop looked by a technician.

Using a Wireless Keyboard

While using a wireless keyboard and you notice it stooped working, try the following fix.

Check the battery on the keyboard, it may be dead. All you need to do is replace it. Also if you are operating your wireless keyboard from a far distance not within range, it will loose connection. Just move closer to the laptop so it can regain connection. Lastly, make sure the wireless connection is on and also update the drivers regularly

  • Run the keyboard troubleshooter.
  • Reinstall the keyboard driver.
  • Update your drivers.
  • Drain your laptop battery.
  • Try your keyboard on a different PC.
  • Use external keyboard instead of your laptop keyboard.
  • Make sure that Sticky Keys aren’t enabled.