September 26, 2020

How To Fix Laptop Touchpad Not Working

A touchpad is a computer input device in the form of a small panel containing different touch-sensitive areas. In other words, it’s a device that translates the motion of fingers on a surface into relative position of the cursor on the screen. We’ve sometime experienced our touchpad not working while working with our laptops. To find a solution to this problem, we must first understand the cause or the reason why our touchpad stops working.

What causes Laptop Touchpad Not Working?

Technically speaking, only two things can cause a touchpad not to work. These two things are: the hardware  or the software controlling the touchpad.

  • Hardware

This is the physical part of the computer. in this case, the touch pad itself. A physical damage in the touchpad can cause the touchpad not working issue. The touchpad is a  very sensitive parts of a laptop and should be treated with care. scratching, placing hot objects or spilling liquids on it can destroy your touchpad.

  • Software

Another harm that can befall the touchpad is a bad or corrupt software. So if you experience a touchpad not working issue, and the hardware is OK, then check the trackpad settings, and if possible update the drivers as well as your windows.

How ever, there for simple ways to fix this issue of touchpad not working. see steps below:

9 Easy Ways to Fix Your Laptop Touchpad Not Working

  • Restart your laptop

If your touchpad stops working suddenly in the process of using the laptop, you can deal with it this way.

First, you need to restart your computer, because some programs might be running incorrectly, and system memory hasn’t been properly distributed, which will also cause the touchpad not to work. If the problem still exists after restarting the laptop, please continue with the next method.

  • Enable touchpad in settings

touchpad not working

Sometimes you update the windows or installing the software. You find that the touchpad is not working, then you need to enable the touchpad in the mouse setting.

1. In Windows 10, please click Search box> type Control Panel> click the Control Panel in the search result on the right, go to Hardware and Sound > Mouse (Under Devices and Printers).
2. In the Mouse Properties window, click the touchpad tab (usually named by touchpad manufacturer: Synaptics, ELAN, Touchpad, etc.), it is at the right tab next to the Hardware tab.
3. Click on that touchpad to select it, and then click the Enable Device button.
4. click Apply and then click OK

  • Update your touchpad driver

If you try the above two methods, and your laptop touchpad is still not working, then you need to uninstall the touchpad driver and download the suitable touchpad driver for your laptop from the official website. Or you probably need to update the drivers if the previous driver is the correct one.

To uninstall the touchpad driver. Please click “search“> type Device Manager> Expand the Mice and other pointing devices category, right click on your touchpad device and select Uninstall Driver

  •  Replace the touchpad module

touchpad not working

If you’ve tried all the above fix and still haven’t solved the touchpad not working problem, then it’s probably a problem with your touchpad module. You need to replace the touchpad module. You can buy a new touchpad to replace your old one, or take your laptop to a repair shop to find a professional technician, ask them to replace a new touchpad for you.

To replace the touchpad module, you need to remove the bottom cover first, and then remove the battery. Usually, under the battery you can access the touchpad module, disconnect the touchpad cable from the motherboard, and remove the screws that secure the touchpad, you can remove the touchpad module

Usually, the above four methods should solve most of the problems of laptop touchpad not working. But if it dose not then you need to use an external mouse for your laptop.

  • Check CMOS (BIOS) setup

Make sure the touchpad has not been disabled in the CMOS (BIOS) setup. Once you have entered the BIOS or CMOS setup, check the hardware device settings and, if the touchpad is disabled, re-enable it and restart the laptop to test the touchpad.

  • Fn key combination

Some laptops have an Fn key + function key combo to enable and disable the touchpad. If your laptop has this feature, try pressing the button or keys to turn the touchpad on and off a few times, to see if that resolves the issue.

  • External device

Some USB input devices automatically disable the touchpad when connected. As a troubleshooting step, turn off the computer, disconnect all external devices, then start the computer again to ensure one of them has not turned off the touchpad. If this fixes your problem, you can reconnect the USB device to continue troubleshooting or changing settings discussed in the next sections.

  • Corrupt operating system files

Another possible cause for a malfunctioning touchpad is corrupt operating system files. While you would notice other issues as well due to corrupt system files, this could result in the touchpad not working.

Fixing this requires you to either activate a restore point at a date before the touchpad stopped working, or you may need to perform an operating system repair installation. The repair installation will require you to access a restore partition on the hard drive or use an operating system install disc. If the restore and repair doesn’t fix it, then carry out a fresh windows installation by completely wiping your system and installing a new operating system.

  • Disable Tablet PC Input Service

If you use a Windows 10 laptop and is a hybrid and has a touchscreen, then there’s a possibility that the Tablet PC Input Service, which controls stylus functionality, is interfering with your touchpad. If you don’t really use the stylus anyway, then it won’t be a big loss to disable it. If you do use it, however, you have to decide whether you want to go through the inconvenience of toggling this service on and off each time you want to use your touchpad.

To disable Tablet Input Service, hit Win + R, then type services.msc in the box. In the list of services, scroll down until you find “TabletInputService” or “Tablet PC Input Service.” Right-click it, then disable it.

touchpad not working

How To Fix Laptop Touchpad Not Working

Why the mouse is not working on the laptop?

If the mouse is working in Safe Mode and not working in normal mood, there is likely a driver or software conflict. To fix this problem, follow the steps below.

Expand the mouse (mice) option in Device Manager by clicking the + symbol. Remove all mice listed by highlighting each device and then pressing the delete key on the keyboard.

How do I enable my touchpad on my HP laptop?

To enable touchpad on HP laptops, follow these steps below:

  • Click Start , and then type mouse in the search field.
  • Click Change your mouse settings.
  • Click Additional mouse options.
  • In Mouse Properties, click the Touchpad tab.
  • Click Disable.
  • Click Apply, and then click OK.

How do I enable and disable Synaptics touchpad?

HP Notebooks with Synaptics TouchPad – How to Disable the “Double Tap to Enable or Disable TouchPad” Feature.
Double-tapping the upper-left hand corner of the TouchPad enables or disables the TouchPad. When disabled, some models display a graphic on the screen showing the TouchPad with a red line through it. However, you can enable or disable your touchpad through this process.
  • Click Start , and then type mouse in the search field.
  • Click Change your mouse settings.
  • Click Additional mouse options.
  • In Mouse Properties, click the Touchpad tab.
  • Click Disable.
  • Click Apply, and then click OK.


Hopefully, i believe you’ve found the solution to your touchpad problems. Remember that different laptops may have different software for their touchpad, so these instructions may vary slightly, but for the most part they should point you in the right direction.